General Terms of Sale
ACCESS CODES FOR DIGITAL CONTENT - TERMS AND CONDITIONS OF SALE
Please read the following important terms and conditions before you purchase any codes for digital games and/or content through this website.
1. Who we are?
1.1. These are the terms and conditions (“Terms”) upon which Aliasing DMCC, a private company incorporated under the laws of United Arab Emirates under company registration number DMCC179752 and having its registered office at Office Unit 1204, Jumeirah Business Center 3, Cluster Y, Jumeirah Lakes Towers, Dubai, UAE (“FRIEDKEYS”, “we”, “us”, “our”) sell and supply access codes to digital content to you through the website www.name.com and through our mobile applications (“Website”).
1.2. Our Website lists various digital content, e.g. downloadable game titles and other downloadable content (“Content”). We sell on the Website official keys, issued by the publisher and/or the developer of relevant Content (“Developer”), which allow the user to unlock, access and download the relevant Content from the Developer’s platform (“Code(s)”). We are not the Developer of the Content and we do not own or operate the Developer’s platform. In addition to these Terms, you may also be subject to the Developer’s end user licence agreement and other terms related to its Content and its platform.
2. Our Group Company
2.1 One of our group companies, Transactial Limited, an Irish limited company with company number 664195, VAT number IE3684378BH and registered office at at Harcourt Center, Block 4, Harcourt Road, D02 HW77 Dublin Ireland (Irish Company) provides various services in conjunction with your purchase and redemption of Codes including the processing of your payments depending on the method of payment selected by you when purchasing Codes, customer services, technical support, managing of your cancellation rights and issuing you a refund or other payment where applicable.
3. How to contact us
3.1. You can contact us through the support and ‘contact us’ links on the Website (https://www.name.com/en/support/) or by logging into your User Account (defined in section 4.1) and logging a customer support request or ticket or by writing to us at support@name.com. Irish Company manages customer services and technical support queries on behalf of Instant Gaming. 3.2. If we have to contact you we will do so by the email address you provided in your User Account settings.